The Dreame Matrix10 Ultra is a premium robot vacuum that significantly improves navigation, obstacle avoidance, and overall performance compared to previous models. During daily use, it delivered excellent vacuuming and mopping results on hard floors, carpets, and rugs, all while maintaining quiet operation. Key features, such as its unique mop pad swapping system, 4.2cm step climbing, and camera-based object recognition (over 240 objects), make the Matrix10 exceptionally capable in homes with clutter. The primary considerations are its high cost, the availability of spare parts, and minor app eccentricities. For those seeking a high-end robot vacuum that can autonomously navigate around cables, pets, and other household items without issues, and offers unparalleled mopping capabilities, the Matrix10 Ultra stands out as a top-tier option.
- +Automatic multi-set mop pad swapping
- +4.2cm step climbing
- +Impressive object recognition
- –Expensive and hard to buy in Australia
- –Spare dust bags are pricey
Dreame Matrix10 Ultra: Two-minute review
Dreame Technologies has established itself as a producer of various robot vacuums, from budget-friendly options to high-end models like the Dreame Ultra X40. The Matrix10 Ultra is Dreame’s latest offering, introducing new features and significantly improved intelligence and obstacle tracking compared to less advanced robots. Positioned as a premium robot vacuum, it comes with a higher price point but still offers good value.
Like most advanced robot vacuums, the Matrix10 Ultra performs both vacuuming and mopping. It includes a base station that automatically empties the robot’s dustbin, dispenses water and cleaning fluids for the mops, and cleans the mopping system.
Its distinctive features include a unique multi-set mop pad system, the ability to climb steps up to 4.2cm, automatic dispensing of three different floor-cleaning fluids, a comprehensive array of sensors, and camera-based recognition of over 240 objects.
Despite these advanced capabilities, setting up the Matrix10 Ultra is straightforward. After unboxing, plugging it in, and connecting to the app, it began mapping a home within 10 minutes and cleaning within 20 minutes.
The Dreame robot excels at identifying and avoiding obstacles such as shoes or cables, and can even recognize pets, giving them space during cleaning. During four weeks of testing, it consistently avoided errors and never became stuck, a notable improvement over other robots that occasionally snagged cables or ingested items that jammed brushes.
Previous versions of the Dreame app had minor issues, such as inconsistent navigation and a complex layout for certain settings. However, the app has undergone significant refinement and now offers a polished user experience suitable for a product in this price range.
The Matrix10 Ultra features a retractable LIDAR sensor, allowing for lower clearance when necessary.
The Matrix10 includes a CleanGenius mode, which allows the robot vacuum to intelligently determine cleaning needs, performing vacuuming, mopping, and even re-cleaning areas as it deems necessary. While generally effective, this mode sometimes mopped polished wooden floors more frequently than required.
A preferred setup involved a daily scheduled vacuum and a separate weekly mop. App shortcuts were also configured for specific situations, such as extra vacuuming or mopping near entryways after a pet tracked in mud.
The Matrix10 Ultra also incorporates features for edge and corner cleaning, including an extendable side brush to reach debris in difficult spots and under low furniture. This is complemented by dual spinning mop pads, one of which can extend further for enhanced coverage along and under edges.
A distinctive feature of the Matrix10 is its three sets of mop pads, which can be used for different areas of the home to prevent cross-contamination. For instance, one set could be designated for general cleaning, another for the kitchen, and a third for bathrooms. The base station automates the changing, cleaning, and drying of these mop pads, requiring no manual intervention.
The mop pads attach magnetically, enabling the robot to detach them at the base station before moving onto carpeted areas. This design minimizes the risk of damp pads dragging over rugs or spreading mop water where it is not intended.
The Matrix10 Ultra base station is larger than some, but its size is not problematic.
After four weeks of daily use, the Matrix10’s vacuuming capabilities proved excellent across hard floors, carpets, and rugs. The extendable side brush effectively cleaned corners and along skirting boards. The spinning, extendable mop pads were equally efficient, providing a clean finish and scrubbing off sticky spills during weekly mop sessions.
At the base station, the Matrix10 washes its mop pads with hot water and then dries them with hot air, preventing odors. Consumables like mop pads, filters, and the corner brush showed minimal wear, suggesting infrequent replacement needs.
The Matrix10 also prioritizes interaction with household pets. Its advanced object detection includes pet droppings, which the robot will identify and avoid, preventing smeared messes. It can also detect wet patches from spills or pet accidents, ensuring it does not spread or vacuum over liquids.
Another significant feature is its ability to climb single steps up to 4.2cm and double steps up to 8cm, provided the gap between steps is over 4cm. This capability extends to other small obstacles, allowing the robot to navigate complex home layouts without the need for ramps.
A previous concern with the X40 Ultra was its base station’s piping and suction, which often led to clogs and incomplete dustbin emptying. This issue has been fully resolved in the Matrix10 Ultra; the base station now empties the robot vacuum reliably and quietly, while also better containing any dust bag odors.
The Matrix10 Ultra is a high-priced model, but its advanced technology and features offer excellent overall value.
The Matrix10 features a unique mop pad changing system.
Dreame Matrix10 Ultra review: Price and availability
- Cost: Starting from $1,999 / £1,399 / AU$3,499
- Availability: Currently available
- Where to buy: US, UK, and Australia
The Dreame Matrix10 Ultra was introduced in August 2025 and can be purchased directly from the Dreame website in most regions, as well as from major retailers or marketplaces like Amazon. Australian pricing is a key focus for this review.
As of this writing, availability in Australia is somewhat limited due to its recent release. It carries a price tag of AU$3,499, and significant discounts have not yet been observed. The model has also been temporarily out of stock at times.
Operating the Matrix10 Ultra involves ongoing costs, particularly for non-reusable dust bags, which will be discussed further.
For those who do not require all the features of the Matrix10 Ultra, or have simpler home layouts with fewer obstacles, premium alternatives such as the Dreame X50 Ultra or the X40 Ultra are worth considering. More affordable models from Dreame include the Dreame L40, Dreame L20 Ultra, Dreame L10s Ultra, or D10 Plus.
The Matrix10 base station is slightly deeper than most to accommodate the mop change system.
Dreame Matrix10 Ultra consumables kit.
Dreame Matrix10 Ultra review: Design and features
- 3 pairs of changeable mop pads
- Base station with auto empty and mop clean
- 4.2cm step climbing ability
Despite its innovative features, the Matrix10 Ultra maintains a relatively standard design, featuring a round robot vacuum paired with a base station. This station handles charging, dustbin emptying, floor-cleaner dispensing, mop changing, mop washing, and drying, as well as storing clean and dirty mop water containers.
The Matrix10 setup is straightforward. The base station requires ramp attachment but is otherwise ready to use after plugging in and charging. After installing the app, a QR code scan on the robot guides users through the remaining setup in minutes.
The base station’s height is comparable to similar models (58.9 cm / 23-inches), but it is slightly wider (42cm / 16.5-inches) and deeper (46cm / 18-inches). It can fit into a small space, requiring only 5cm (2 inches) of clearance on each side. The dust bag and floor cleaner dispenser are located behind a large swing-out door on the front, while mop water is accessed via a top hatch.
For those preferring under-bench placement, the unit slides out easily. Dreame also offers an optional kit to plumb the base station into a fresh-water supply and waste-water outlet for fully automatic mop water changes, though this is not yet available in Australia.
This plumbing integration is a convenient addition for kitchen or laundry setups, significantly reducing ongoing maintenance.
The clean and dirty mop water containers are easily accessible under a hinged cover on top of the base station.
The Matrix10 is equipped with numerous sensors to navigate a home, identify areas needing extra cleaning, and avoid pets or potential obstructions.
The front of the robot features an AI HD camera, an AI IR camera, 3D Dual-Line Laser sensors, and an LED auxiliary light for obstacle detection in low light. Underneath, it has a carpet sensor and downward-facing cliff sensors. An edge sensor assists with close-to-wall cleaning, while the retractable VersaLift sensor on top manages mapping and navigation. The system can reportedly recognize over 240 types of objects, including problematic items like cables.
The Matrix10 Ultra offers five suction levels: Quiet, Standard, Turbo, Max, and Max+, with the latter rated at up to 30,000Pa. However, Max+ is only available for one-off cleans and cannot be used in scheduled or customized shortcut runs, meaning the full advertised suction is not typically utilized.
Regarding cleaning hardware, the robot vacuum can extend its side brush to reach into corners, along edges, and under low furniture. This brush can also lift by 10mm to avoid spreading detected liquids.
The Matrix10 includes three sets of mop pads, which it can automatically change for cleaning specific areas. The robot can also leave the mop pads in the base station when vacuuming, preventing cross-contamination or dampness on thick carpets. While it can lift the pads by 10.5mm when vacuuming carpet, leaving them at the base station is a safer option for thicker rugs or deeper pile carpets.
The right-hand mop pad is extendable, allowing the Matrix10 Ultra to clean closer to corners, along kitchen cabinet kickboards, and even under the edges of low appliances. For example, it effectively cleans under the front edge of a fridge, an area often difficult to reach manually.
The Matrix10 features small legs with tiny wheels that aid in climbing steps up to 4.2cm.
The right mop pad on the Matrix10 can extend to clean under furniture edges.
The clean and dirty water containers easily slot in and out of the top of the base station for filling or emptying.
The base station includes carry handles for easy portability.
The Matrix10 supports voice control using the phrase “Ok Dreame” and integrates with third-party voice assistants like Google Home, Siri, and Alexa. A “come here and clean” command directs the robot to a user’s location for spot cleaning. For existing smart home setups, the Matrix supports most systems and the Matter standard.
Another key feature is its ability to climb small steps, which is beneficial in many homes and eliminates the need for robot vacuum ramps. Dreame’s ProLeap obstacle system allows the robot to climb single steps and lips up to 42 mm and double-layer thresholds up to 80 mm, effectively clearing door trims, raised transitions, and thick rugs without getting stuck.
The Matrix10 also incorporates a retractable lidar tower, which, when lowered, reduces the robot’s height by 22mm. This helps it free itself if it gets caught under low furniture or allows it to proactively clean otherwise inaccessible areas.
Dreame Matrix10 Ultra review: Performance
- Quieter than expected
- Excellent obstacle recognition
- Excellent debris pickup
The side brush is held on with a single screw and is very quick and easy to remove for cleaning.
Overall, the Matrix10 Ultra demonstrated thorough vacuuming and mopping. Manual intervention was rarely needed, beyond picking up occasional larger debris or performing a spot clean.
The CleanGenius mode allows the robot vacuum to set its own cleaning parameters. However, during use, it tended to mop too frequently, leading to a preference for scheduled runs and app shortcuts to customize cleaning routines.
The Matrix10 Ultra is not exceptionally fast, taking between 2 and 2.5 minutes per square meter for vacuuming, and slightly longer for mopping. This can be reduced by disabling the “very careful” option, which might result in occasional light bumps but leaves no marks on furniture or walls.
The robot can vacuum and mop simultaneously for faster cleaning. However, a preference for vacuuming first, then mopping, was noted, as the extra time had no impact when cleaning occurred during the day.
A quicker mode, approximately 30% faster, is available, though coverage decreases by 15%. This mode is useful for quick cleanups when people are home.
The 6,400mAh battery is rated for up to 220 minutes of vacuuming and mopping in Quiet mode. For vacuuming alone, Dreame estimates 205 m² (2207.85 ft²) in Quiet mode. While this is less than older models like the Dreame X40 Ultra, a direct comparison is difficult without specific power level data for different modes.
However, the Matrix10 generally consumed less power than the X40 Ultra for the same area, while also being quieter and providing a slightly better clean.
In specific tests, the Matrix10 Ultra vacuumed an 80m² two-bedroom home at standard suction and completed a full mop, retaining over 60% battery capacity. This suggests it can easily handle homes up to 200m² per charge in typical use. The battery charge rate is also 30% faster than older models, allowing the Matrix10 to quick-charge and resume cleaning in larger homes.
Mapping and obstacle avoidance
After setup, the Matrix10 generated a highly accurate map of a home, requiring no app adjustments beyond custom room naming and setting a few boundaries. The sensors and cameras effectively detect floor obstacles during vacuuming, particularly avoiding items that could cause tangles, such as shoelaces or cords. An optional feature records pictures of encountered obstacles (viewable in the app), facilitating their removal before subsequent cleans. This helps users understand which items the robot avoids and allows for tidying as needed.
For example, observing the robot avoid a floor fan cable prompted repositioning the cord to allow closer vacuuming around the fan’s base, where pet hair often accumulated.
The Matrix10 Ultra can recognize pets and maintains distance if they are resting. It records interactions in the cleaning log, showing how pets react to the vacuum. Users can also designate “keep out” zones around pet beds or feeding areas. Crucially, the robot can identify and avoid pet droppings, preventing smeared messes. It also detects wet patches from spills or pet accidents, ensuring it does not spread or vacuum over liquids.
The Matrix10 is equipped with numerous sensors, including downward-facing edge sensors.
The app allows live video streaming from the robot’s main camera during operation and remote steering, though this can be somewhat laggy. Users can also direct the robot to a specific spot, engage in two-way conversations, or command it to search for pets and capture photos.
Impressively, the robot vacuum never became stuck during four weeks of testing. While longer-term use might reveal occasional user-induced incidents, its performance so far is highly commendable. For comparison, the Dreame X40 Ultra, tested previously, only got stuck twice in three months, both due to user error (a USB-C cable and a loose bathroom tile), with no damage incurred.
Overall, the Matrix10 Ultra demonstrated exceptional navigation, effectively cleaning around constantly changing obstacles. It is an excellent choice for busy, complex homes or for users who prefer not to tidy every item before cleaning.
The strength of Dreame’s obstacle recognition is significant. The X40 Ultra, currently undergoing extended testing in a chaotic home with multiple dogs and young children, rarely encounters issues, unlike other robot vacuums that frequently get stuck or clogged.
Vacuuming
I tested the Matrix10 on polished wooden floors, as well as tiles and rugs. Aside from vacuuming every day (and sometimes more) over four weeks, I also performed a number of specific tests to gauge how effective the robovac is at cleaning up a variety of spills and debris types. I used flour, sand, rice, oats, dry dog food, and some dry leaves – scattered in a corner on hard floors and then on a short-pile rug.
On both carpet and hard floors, the Matrix10 collected 95% or more of the flour, rice, oats, and leaves in a single pass, with a second pass typically removing all remaining debris. Dry dog food was picked up in one pass, while sand required three passes for complete collection.
The Matrix10 Ultra’s side brush spins relatively slowly, minimizing the chance of flicking debris away from the main brush. It generally detected and avoided items larger than approximately 10mm x 10mm, which could otherwise cause clogs.
The standard vacuum level proved sufficient for pet fur, dust, and light debris on hard floors. For carpets, Turbo or Max modes were more effective, with Max+ suitable for particularly challenging areas. Higher suction modes are best for sand, heavier dirt, or chunkier debris, though even the normal setting significantly reduces grit on polished wood floors.
For example, a daily vacuum in standard mode with a single pass captured most lighter debris (pet fur, leaves, fluff) but might leave a small amount of heavier debris like sand. This is manageable, as scheduled cleans can be customized per room. After a trip to the dog beach, an extra Max-level pass by the front door helped ensure all lingering sand was collected.
The Matrix10 utilizes a dual brush system for enhanced debris pickup.
The main brush is easy to remove and clean, and did not accumulate hair tangles during testing.
The Matrix10’s design positions the robot vacuum dust bin inlet close to the side brush for maximum debris collection.
The dust bin is accessible under a cover on top of the robot.
The connection between the robot and the dust bin features rubber seals.
The Matrix10 operates remarkably quietly, surpassing other robot vacuums in this regard. It represents a significant improvement over the X40 Ultra, which was already quieter than most. Noise levels have decreased from noticeable and mildly intrusive to easily ignorable. For instance, on standard or quiet settings, the Matrix10 could vacuum behind a closed door without disturbing sleep. The X40’s noticeable motor whirr during driving has been significantly reduced in the Matrix10, contributing to its quieter movement.
Base station sound levels are also much lower. While not entirely silent during emptying or mop washing, the noise is generally not disruptive enough to affect activities like watching TV, marking a clear improvement over the X40 Ultra.
A comparison of noise levels (measured at 1 meter):
- Quiet suction: Matrix10 Ultra 41 dB, X40 Ultra 43 dB
- Standard suction: Matrix10 Ultra 42 dB, X40 Ultra 46 dB
- Turbo suction: Matrix10 Ultra 46 dB, X40 Ultra 51 dB
- Max suction: Matrix10 Ultra 51 dB, X40 Ultra 55 dB
- Max+ suction: Matrix10 Ultra 55 dB, X40 Ultra 60 dB
- Driving only (no vacuuming): Matrix10 Ultra 35 dB, X40 Ultra 41 dB
- Mopping (normal): Matrix10 Ultra 32 dB, X40 Ultra 35 dB
- Mopping (peak): Matrix10 Ultra 38 dB, X40 Ultra 45 dB
- Base station emptying dustbin: Matrix10 Ultra 51 dB, X40 Ultra 57 dB
- Mop washing (normal): Matrix10 Ultra 32 dB, X40 Ultra 33 dB
- Mop washing (peak): Matrix10 Ultra 49 dB, X40 Ultra 50 dB
For homes with long hair, the Matrix10 performed very well, handling hair up to 50cm (and longer). The main double brush remained completely hair-free, and the design prevented hair from getting trapped in rotating mechanisms. The front wheel and side drive wheels also collected no hair. While the X40 Ultra picked up little hair, the Matrix10 is nearly perfect, with the exception of the side brush, which collected slightly more hair than the X40 Ultra. This difference was minor and did not negatively impact maintenance, as removing hair from the side brush takes less than 30 seconds.
Mopping
Manual mopping is often infrequent, with weekly robot vacuum assistance proving sufficient for wooden floors. An extra mopping schedule during wet weather is useful for high-traffic areas near entryways to prevent mud buildup.
The Matrix10 uses dual scrubbing mop pads, with the right pad capable of extending to clean under furniture edges.
The mop pad attaches to the mop base with velcro and is easy to change.
The mop pads are color-coded to prevent mixing them up.
The Matrix10 can also leave the mop pads behind in the base station when vacuuming.
This base station auto empty inlet is where the robot vacuum dust bin is emptied.
The Matrix10 Ultra’s extendable right mop pad made a noticeable difference along skirting boards and tight edges, areas often missed by fixed mop pads. It automatically dispenses cleaning solution, and tests showed that using solution significantly improved grime removal compared to plain water.
In a stress test involving soy sauce spills (fresh and dried), wasabi paste, and sticky honey on tile and timber flooring, the fresh soy was removed in one pass. The dried soy required two passes for a completely clean feel. Both wasabi paste and honey were gone after the first pass, though a second pass eliminated a slight sticky residue. This performance is an improvement over the X40 Ultra in similar tests, indicating continuous refinement by Dreame.
The Matrix10 washes mop pads between targeted cleans or uses different pads based on the setup, preventing cross-contamination. The pads are designed for scrubbing, not absorbing large spills, making the robot best suited for ongoing cleanup of smaller messes.
The three-mop-pad auto changer offers a more hygienic approach, allowing separate pads for different areas like bathrooms and living rooms. However, this might be excessive for some users, given the base station’s effective mop washing and drying capabilities.
A minor issue observed on the X40 Ultra, where iron-rich magnetic dirt adhered to mop pad magnets, has not been seen on the Matrix10. Slight design tweaks appear to have reduced the magnets’ ability to collect such dirt, though longer-term testing will confirm this.
Base station performance
Dreame states the base station’s 3.2L dust bag can last up to 100 days, though actual duration varies based on factors like pets and carpet usage. The robot’s 310mL dust box automatically empties at the base station when full, with adjustable frequency settings in the app.
A previous concern with the X40 Ultra’s base station suction, which often resulted in partial emptying and clogs, has been completely resolved in the Matrix10. The suction is now more powerful and quieter, incorporating multiple ramp-up and ramp-down cycles to prevent clogs, a technique used by other robot vacuum companies like Ecovacs.
Under the main front door, a second door reveals the base station dust bag and cleaning fluid container.
The robot vacuum itself has a dust filter that requires occasional cleaning and infrequent replacement.
The base station includes an automatic mop cleaning system that uses hot water washing and hot air for drying.
As a result, the Matrix10 consistently emptied fully during testing, even when clearing significant debris like leaf litter. Debris was firmly packed to the back of the dust bag, increasing capacity and extending replacement intervals. The base station also more accurately indicates when the dust bag needs changing. This resolves a major complaint about the X40 Ultra, making the Matrix10 highly recommendable for pet owners, even those with long-haired pets.
The Matrix10 also uses warm air to dry the dust bag and the robot’s dust box, preventing odors from dampness. This improvement was particularly noticeable compared to the X40 Ultra, which sometimes produced a mild wet dog smell from fur in the dust bag during damp weather. The Matrix10 has shown no such issues.
The mop-washing system performed well, with only a minor amount of noise as a drawback. The base station heats and circulates water in the wash tray while the robot spins its pads against plastic scrubbers. Dirty water is then collected in the dirty-water tank. Afterward, warm air dries the pads and wash area, preventing odor formation.
While the overall sound level is quiet, the wash cycle, especially when pumps activate, is quite noticeable. The drying step is much quieter, producing a soft whirring sound (only audible in a very quiet room) for a few hours.
The base station also features a self-clean mode, which lasts approximately 248 seconds. This self-clean is effective, thoroughly flushing out any debris accumulated in the mop wash tray.
Dreame Matrix10 Ultra review: App and control
- Deep customisation options
- Easy access to features
- The app is sometimes laggy
Basic cleaning functions for the Matrix10 Ultra can be controlled using the buttons on the robot itself, such as starting, pausing, or sending it back to the base station. However, the app is essential for daily use, offering deeper customization, access to specific features, and viewing cleaning history.
Previous versions of the app for the X40 Ultra were often frustrating, with useful settings buried in multiple menus and inconsistent navigation. Users were also locked out of settings during robot operation. The experience did not align with the premium price of the robot vacuum.
Significant improvements have been made to the app, which is now much more refined. Settings like scheduled cleans are easily accessible from the main menu, and navigation is cleaner and more intuitive. Users are no longer prevented from changing settings while the robot is cleaning.
While not perfect, the app now feels polished, demonstrating a commitment to enhancing the user experience.
During four weeks of testing, the Matrix10 Ultra consistently started scheduled cleans and responded to app commands. Occasional minor delays in loading data, such as cleaning results, were noted, but generally, the app was very fast.
Voice control functions adequately, but most control needs, especially for scheduled cleans, are either exclusively available or simply easier to manage through the app. Similarly, triggering an area clean on the map in the app is faster than using the “come to me” voice command for spot cleaning.
Like the X40 Ultra, the Matrix10 requires a 2.4GHz Wi-Fi network. It connected without issues to a standard auto-band steering mesh network. In contrast, the X40 Ultra was most stable on a dedicated 2.4GHz network.
The base station features a system that changes the mop pad sets for the robot vacuum.
The Dreamehome app now includes a Wi-Fi signal strength map, which identifies the router’s location based on signal strength and overlays this information on the home map. This provides a quick visual indicator of potential signal strength issues.
The Dreamehome app offers extensive features and settings. Some notable favorites include:
- The option to limit battery charge to 80%, which helps extend battery longevity by reducing time spent at maximum charge.
- Setting specific times for robot charging, allowing users with time-of-day metering or solar panels to charge during the cheapest periods. While savings are minimal, it requires no ongoing effort.
- Easy sharing of robot control with other users.
- The ability to submit feature ideas or issues directly through the app.
- Pet care options, such as setting Pet Activity “keep out” zones, pet monitoring, specific pet-related cleaning controls (e.g., more frequent dust bin empties), and the Pet Moments feature, which captures pictures of pets if the robot spots them during cleaning.
Despite its impressive capabilities, the Dreamehome app is not without minor flaws. Occasional lag was observed, and options like cleaning history sometimes took a while to open. A minor tooltip error was also noted in the Accessory Usage menu for “Omnidirectional Wheel,” which incorrectly stated “Clean the washboard as needed” but provided correct wheel cleaning information upon clicking. This issue was submitted via the suggestion feature.
Beyond these minor points, the Dreamehome app is considered the most polished and feature-rich robot vacuum app tested. Its continuous improvement by the Dreame team is also a positive aspect.
Dreame Matrix10 Ultra review: Consumables and maintenance
The Matrix10 Ultra includes all necessary supplies to begin immediate use, with initial consumables expected to last several months. It comes with three dust bags (one pre-installed), 1 liter of floor cleaning liquid, a 200ml bottle of pet odor-reducing solution, 200ml of wood floor care solution, 12 mop pads (6 pre-installed on holders), and a spare side brush.
At the time of writing, the Dreame Australia website does not list Matrix10 accessories on its accessories page. The page itself is also difficult to navigate, lacking a model-specific filter, requiring users to browse descriptions to find compatible items.
Fortunately, the dust bags are the same 3.2-liter bags used by other premium Dreame robot vacuums (L and X Series). A three-pack costs AU$39.95, which, while not excessive, accumulates over time. Third-party bags are available from retailers like Amazon, but previous tests on the X40 Ultra indicated they were generally inferior to official bags.
The Dreame app tracks each cleaning session and provides estimated remaining life (in hours) for consumables and wearing parts. These estimates appear conservative, suggesting many parts, such as the main brush, may last longer and require less frequent replacement than indicated.
Maintenance for the Matrix10 Ultra is relatively simple, taking about 10 minutes per month. It is not messy or difficult, primarily involving a general check-over, dusting sensors, and removing any trapped hair. Hair removal from the side brush involves detaching it and sliding the hair off, with no cutting required during testing.
Three mop pad sets are stored inside the base station.
The side brush on the robot vacuum does collect hair, but a month’s worth does not impact cleaning, and it is easily removed.
After removing the side brush, the hair slides off easily.
The base station can dispense two different floor cleaning solutions and pet odor neutralizer.
The main brushes are easily removed for cleaning, but did not collect any hair during testing.
The clean and dirty water tanks slot in and out of the base station easily for filling or emptying in a sink.
Extrapolating four weeks of testing to a full year, and using the Dreame app’s remaining life estimates, Matrix10 Ultra consumables would include 3 to 4 dust bags, one filter, one side brush, one main brush, a container of floor cleaner, and one set of replacement mop pads.
There is no direct kit or easy individual purchase option for these items, but annual costs are estimated between AU$150 to AU$200. Based on current wear levels, actual costs are expected to be about half that. More specific figures will be provided after additional long-term testing.
While official Dreame accessories are recommended, third-party consumables are available from online retailers like eBay and Amazon. Previous tests with the X40 Ultra showed that some third-party bags are nearly identical to official parts, while others are of very poor quality. However, until Dreame offers more affordable bulk dust bag packs, third-party alternatives remain an option, provided high-quality ones can be found.
Should I Buy the Dreame Matrix10 Ultra?
The Matrix10 Ultra is a costly robot vacuum, but it delivers excellent cleaning performance and unique features not readily available elsewhere. Its design focuses on innovation and numerous small refinements, making daily operations more effective. The robot excels at recognizing and avoiding obstacles, preventing it from getting stuck in cluttered environments. Its overall performance in mopping and vacuuming tasks surpasses other tested robot vacuums, all while operating quietly. The Dreamehome app offers extensive customization and control, with only minor imperfections. Maintenance is quick and easy, and parts appear robust, though official spares could be easier to purchase and bulk dust bag options would be beneficial.
Buy it if…
Obstacles are common in your home: The Matrix10 excels at navigating around cluttered or chaotic environments without getting stuck.
Your home has small steps: A key feature of the Matrix10 Ultra is its ability to climb single steps up to 4.2cm (and double steps up to 8cm), allowing it to traverse complex home layouts without the need for ramps.
Don’t buy it if…
Mopping is not a priority: While the robot vacuum excels at vacuuming, a significant portion of its premium cost is attributed to its advanced mopping capabilities. If mopping is not a primary need, consider the more affordable X50 Ultra instead.
Easy access to official spare parts is important: While Dreame sells all necessary parts, the website experience for accessories is cumbersome, dust bags are expensive, and genuine parts are difficult to find through major retailers.
Upfront cost is a concern: The Matrix10 Ultra offers excellent value for its features, but it comes with a premium price. For budget-conscious buyers, numerous other Dreame options are available at more affordable price points.
How It was tested
- The Matrix10 Ultra was used as the primary vacuum cleaner for a month.
- Testing included hard floors and carpet.
- Specific grain-size and wet-spill tests were performed.
The Dreame Matrix10 Ultra was used daily for a month in a home with a dog and two adults. Long-term testing will continue, with updates to this review as new findings emerge.
Testing involved polished wooden floors, tiles, carpet, and medium-pile rugs, under both wet and dry conditions. The process began with an initial deep clean, followed by daily vacuuming, weekly or bi-weekly mopping, and additional spot cleans as needed. Both the automatic CleanGenius mode and customized cleans using schedules and shortcuts were evaluated.
Cleaning performance was documented throughout the testing period, and various specific tests with different debris sizes were conducted to assess vacuuming effectiveness. Dry and wet spills were also tested to evaluate mopping capabilities. Debris, including fur, leaves, and hair, was strategically placed in challenging areas like corners to assess daily use effectiveness.
During the testing period, maintenance tasks were performed, such as changing the base station vacuum bag (which only became full after extensive extra vacuum tests) and manually cleaning the mop cleaning system in the base station, along with a full range of spot checks.
