Author: Samuel Alejandro

Dev

This article discusses how AI can transform user research into interactive virtual personas. It highlights the challenges of traditional research dissemination and proposes using AI to create a centralized repository of user data. This allows stakeholders to query personas for consolidated, multi-perspective feedback, making user insights more accessible and actionable. The approach emphasizes detailed, AI-consumable personas with different functional lenses, while clarifying that virtual personas augment, rather than replace, direct user interaction.

France’s national postal service, La Poste, experienced a widespread network failure, causing many of its digital services, including its website and banking app, to be unavailable for over twelve hours. While the cause was not officially stated, reports suggest it was a DDoS attack, raising concerns about potential impacts on Christmas deliveries.