Reforge Podcast: 2024 predictions, AI apps, the future of PM, what we can learn from gaming, and more
A recent podcast discussion, featuring insights from Brian Balfour (CEO/cofounder of Reforge) and Fareed Mosavat (ex-Reforge/Slack/Zynga), explored various topics in two published parts. The discussion covered key predictions for 2024, the evolution of product management, AI applications, and lessons from the gaming industry. Summarized notes from the interview are provided below, alongside links to both podcast episodes.
Part 1 — 2024 Predictions: The Future of Product, Growth, and AI with Andrew Chen
Key Insights from the Podcast:
2024 Predictions: Product, Growth, and AI
- High Growth, High Churn in AI: Many current AI applications experience rapid user acquisition but also significant churn. The challenge lies in sustaining growth beyond the initial novelty phase.
- MVP Strategy for Early AI: AI technology is in its nascent stages, akin to the early days of the App Store, fostering rapid innovation. The Minimum Viable Product (MVP) approach is effective now, but as the technology matures, higher standards, similar to Apple’s focus on perfection, will likely become crucial.
- Anticipated Market Activity: 2024 is expected to see an increase in both IPOs, driven by maturing businesses, and mergers and acquisitions, particularly among startups.
- AI Evolution: While groundbreaking AI discoveries are not guaranteed, a broader integration of AI capabilities into existing tools and daily applications is anticipated.
- Rising Demand for Product Managers: The need for product managers is projected to grow as companies expand and develop.
- The Law of Shitty Clickthroughs: This principle highlights the inevitable decline in performance of any marketing channel as it becomes more widely adopted and saturated.
New Marketing Channels and Trends
- Mainstream Channels are Often Saturated: By the time a marketing channel gains widespread recognition, it is typically already over-utilized, leading to diminished returns. Examples include the decline in effectiveness of phone calls and SMS marketing due to saturation.
- Achieving Initial Momentum: Success in large marketing channels often begins with non-scalable, unique strategies that build initial momentum.
- Niche for Defensible Growth: Focusing on niche markets can create more defensible and sustainable growth channels.
- Importance of Organic Traction: Organic traction is vital for transitioning to higher-volume channels and fostering a dedicated user base.
- Brand Building is Key: Developing a strong brand and compelling narrative is essential for navigating the challenges of saturated marketing environments.
Lessons from the Gaming Industry
- The gaming sector provides valuable insights into product development and growth, highlighting the significance of community, creativity, and narrative.
- “Anti-MVP” Development: Unlike the typical tech MVP approach, the gaming industry often prioritizes extensive development and rigorous testing prior to launch.
- Community-Driven Launches: Gaming studios are adept at fostering anticipation and engaging communities well before a game’s release.
- Culture and Technology Integration: Gaming effectively merges culture with technology to craft immersive and resonant player experiences.
- Narrative’s Role: Storytelling is considered as crucial as technology itself in gaming, underscoring its importance in product development and marketing.


